Organizing and sharing knowledge is strategic to any kind of company, both at internal and external levels.
A Wiki is a whiteboard that can be used for all the purposes requiring the participation of several people that collaborate in the same activity.
A Wiki platform may be used both internally for organizing and managing projects, and externally for gathering opinions or contributions without the need to create a dedicated platform for every single need.

In the communication with your public, possible uses are related to customer care, customer satisfaction or collaboration in the development of products. In this case, the value added by a Wiki is not only a very simple updating feature, but above all the ability that the users have to enrich the documentation, correcting inaccuracies or even adding documents that had not been previously thought of.
Another interesting use of the Wiki in the communications field is given by the ability to have the users collaborate in the elaboration of a product or service project.

In this case, the best example is open source software; Wiki has made it possible to develop very important projects by easily sharing all the documentation. This process enlarges the contributor community, creating at the same time an important number of experts, passionate and loyal to the project.

A Wiki represents therefore an up-to-date marketing communication instrument that Speakage provides by integrating Wikimedia, the same platform used to develop the most well-known encyclopedia in the world: Wikipedia.

Specifications for the platform used

Our platform is based on very reliable and comprehensive open source products for the management of complex and extended Wiki projects, with a large amount of pages and users. The developer community is always updated and extensive, being an all-purpose professional tool for sharing important and specific know-how.

Features

Browsing: Page: contents page Sidebar: for accessing the most important pages, such as those modified recently. Tabs: different tabs for accessing discussions, versions archive and the ability to modify contents. User page: the user’s page. Knowledge Sharing

Tools:: Links to this page: shows pages linking to this specific page. Related changes: shows all changes in pages that link to the current page. Upload files: allows users to upload images or other files. Knowledge Creating